Shipping policy


Last Updated: October 12, 2026

Thank you for shopping with Avenzoria. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

1. Shipping Destinations

Avenzoria currently ships to the following countries:

  • United States
  • Canada
  • Australia
  • United Kingdom
  • Mexico
  • Italy
  • France

Available shipping options for your address will be displayed during checkout.

2. Shipping Rates

United States:

  • FREE Standard Shipping on all orders.
  • Express Shipping: $15.00 where available.

International (Canada, Australia, United Kingdom, Mexico, Italy, France):

  • International Standard Shipping: $9.99 flat rate per order.

3. Order Processing

Orders are processed after payment has been successfully received. Once an order has shipped, you will receive a shipping confirmation email with your tracking number.

4. Delivery Times

Orders usually arrive within 7–10 business days to all the countries we ship to. This is an estimate and not a guaranteed delivery date; delays can occasionally happen because of carriers, customs, holidays or weather.

Products from the same order may arrive in separate packages.

5. Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees charged by the destination country. Unless stated otherwise at checkout, these charges are the responsibility of the customer. Customs processing may occasionally cause delays outside our control.

6. Order Tracking

You can follow your order at any time on our tracking page: avenzoria.com/apps/parcelpanel. Please allow a few days for tracking information to update after shipment.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible at support.avenzoria@gmail.com. Changes cannot be guaranteed once an order has been processed or shipped. Avenzoria is not responsible for delivery problems caused by an incorrect or incomplete address.

8. Delayed, Lost, Damaged or Incorrect Orders

If your package is significantly delayed, appears lost, arrives damaged, or contains the wrong item, please contact us with your order number, a description of the issue, and photos when applicable. We will review it and help determine the next step.

9. Contact Us

Avenzoria
Email: support.avenzoria@gmail.com
Website: avenzoria.com

Please include your order number when contacting us about an existing order.